LEGALSHIPPING & RETURNS

Shipping & Returns

Last updated: October 14, 2026

1. Shipping options

We ship by sea (LCL / FCL), air and express (DHL / FedEx). For sample orders under 30 kg we recommend express delivery — 3–7 days. For bulk orders, sea freight is the most cost-effective: 18–35 days to West Coast US, 25–40 days to Europe, 7–15 days to Southeast Asia and Middle East.

2. Incoterms

Default: FOB Guangzhou. We can also quote CIF or DDP to your destination — tell us your port / address when requesting a quote.

3. Damage in transit

Inspect the shipment within 3 days of arrival. Take photos of the outer carton, packing slip and any damaged parts. File a claim with us within 7 days and we will arrange replacement on the next order or credit your account.

4. Wrong / defective parts

If we ship the wrong part or a defective one, we cover the cost of return shipping and ship the correct part free of charge within 7 working days.

5. Cancellation & restocking

Orders can be cancelled free of charge before production starts. Once production begins, a 20% restocking fee applies. Custom-branded (private label) orders cannot be cancelled after the box artwork is approved.

6. Contact

For shipping or return questions: sales@autobridgeparts.com